Spa Training

Spa Development

The phases of spa development.

Spa Training for Spa Attendants

It is critical that the staff is trained to educate guests from check-in to check-out. And, training is not a one-shot deal; it takes ongoing education in order to offer 5-star experiences each and every day. What you need to know in order to offer clear, realistic expectations of roles that engage and empower employees.

All Spa Attendant SOPs

Download all of the following standard operating procedures for spa attendants

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Clean Spa Slippers

Standard operating procedures for spa attendants regarding Clean Spa Slippers

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Clean Steam Room and Sauna

Standard operating procedures for spa attendants regarding Clean Steam Room and Sauna

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Cleaning and Stocking Restroom

Standard operating procedures for spa attendants regarding Cleaning and Stocking Restroom

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Cleaning and Stocking Showers

Standard operating procedures for spa attendants regarding Cleaning and Stocking Showers

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Cleaning Locker Room Vanities

Standard operating procedures for spa attendants regarding Cleaning Locker Room Vanities

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Cleaning Lockers

Standard operating procedures for spa attendants regarding Cleaning Lockers

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Closing Procedures

Standard operating procedures for spa attendants regarding Closing Procedures

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Conduct Spa Tour and Escort Guests

Standard operating procedures for spa attendants regarding Conduct Spa Tour and Escort Guests

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Dispose Soiled Linen

Standard operating procedures for spa attendants regarding Dispose Soiled Linen

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Ensure Guest Pick-up

Standard operating procedures for spa attendants regarding Ensure Guest Pick-up

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Guest Beverage Service

Standard operating procedures for spa attendants regarding Guest Beverage Service

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Guest Farewell

Standard operating procedures for spa attendants regarding Guest Farewell

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Iced Towel Service

Standard operating procedures for spa attendants regarding Iced Towel Service

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Maintain Cleanliness of Whirlpool

Standard operating procedures for spa attendants regarding Maintain Cleanliness of Whirlpool

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Maintain Locker Room Floors

Standard operating procedures for spa attendants regarding Maintain Locker Room Floors

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Maintain Spa Relaxation Areas

Standard operating procedures for spa attendants regarding Maintain Spa Relaxation Areas

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Maintain Water Dispenser

Standard operating procedures for spa attendants regarding Maintain Water Dispenser

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Maintaining Vanity Amenities

Standard operating procedures for spa attendants regarding Maintaining Vanity Amenities

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Opening Procedures

Standard operating procedures for spa attendants regarding Opening Procedures

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Organizing Magazines & Reading Items

Standard operating procedures for spa attendants regarding Organizing Magazines & Reading Items

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Remove Trash

Standard operating procedures for spa attendants regarding Remove Trash

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Replenish Towels & Bath Mats

Standard operating procedures for spa attendants regarding Replenish Towels & Bath Mats

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Report Necessary Facility Repairs

Standard operating procedures for spa attendants regarding Report Necessary Facility Repairs

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Restock F&B Amenities

Standard operating procedures for spa attendants regarding Restock F&B Amenities

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Stock Linen

Standard operating procedures for spa attendants regarding Stock Linen

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